Effective Date: February 5, 2026
At DUTCH Testing (accessible at https://dutchtesting.org/), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, sign up for services, book a consultation, order a DUTCH Test (Dried Urine Test for Comprehensive Hormones), or interact with us in any way.
We handle personal information and protected health information (PHI) responsibly and in compliance with applicable U.S. laws, including the Health Insurance Portability and Accountability Act (HIPAA) where we act as a covered entity or business associate.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address, date of birth, and payment details (handled securely by third-party processors).
- Health Information (PHI): Symptoms, medical history, hormone-related concerns, consultation notes, and test results from the DUTCH Complete or DUTCH Plus tests.
- Technical Information: IP address, browser type, device information, pages visited, and usage data collected via cookies and similar technologies.
- Communication Data: Messages, emails, or form submissions you send to us (e.g., to contact@dutchtesting.org).
2. How We Collect Information
- Directly from you when you fill out forms, book consultations, order tests, or contact us.
- From licensed healthcare professionals during online consultations.
- From the certified laboratory that analyzes your dried urine (and saliva, for DUTCH Plus) samples.
- Automatically through website technologies (cookies, analytics tools).
3. How We Use Your Information
We use your information to:
- Provide online medical consultations and determine eligibility for DUTCH testing.
- Process orders, ship at-home test kits, and coordinate lab analysis.
- Review and interpret test results with a licensed clinician.
- Communicate with you about your order, results, follow-up care, or updates.
- Improve our website, services, and user experience.
- Comply with legal obligations, prevent fraud, and enforce our terms.
4. How We Share Your Information
We do not sell your personal or health information. We may share it:
- With licensed healthcare providers and clinicians involved in your care.
- With the certified laboratory performing DUTCH test analysis.
- With shipping carriers to deliver test kits.
- With payment processors (we do not store full card details).
- When required by law, such as for public health, court orders, or to protect safety.
- With business associates (under HIPAA-compliant agreements) who help us operate services.
5. HIPAA Notice – Protected Health Information
If we are a HIPAA-covered entity or business associate for your consultations or test results, we follow HIPAA rules for using and disclosing PHI. We use and disclose PHI only for treatment, payment, healthcare operations, or as otherwise permitted or required by law.
You have rights under HIPAA, including the right to:
- Access and receive a copy of your PHI.
- Request corrections to inaccurate information.
- Request restrictions on certain uses/disclosures.
- Receive an accounting of disclosures.
- Request confidential communications.
- File a complaint with us or with the U.S. Department of Health and Human Services (HHS) Office for Civil Rights.
Contact us for a full Notice of Privacy Practices if needed.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.
7. Your Choices and Rights
- You can opt out of marketing emails by using the unsubscribe link.
- You may request deletion of certain personal information (subject to legal and medical record-keeping requirements).
- Manage cookies through your browser settings.
8. Third-Party Links and Services
Our site may contain links to third-party websites (e.g., lab portals). We are not responsible for their privacy practices.
9. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect information from children under 18.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted here with a new effective date. Continued use of our site/services after changes constitutes acceptance.
11. Contact Us
If you have questions about this Privacy Policy or your information, contact us at:
Email: contact@dutchtesting.org
Address: 720 Sycamore St, Cincinnati, OH 45202, United States